Job: Customer Care Consultant - Riverside Crossing
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Afni, Inc. spans the United States, providing tailored call center, collections, and insurance service to the nation's leading companies. We are hiring for immediate placement in our customer service/technical support call center in Tucson, AZ. We offer a competitive compensation package including paid professional training. A variety of shifts are available, including weekends.
The Customer Care Consultant is a call center job involving high volume call activity. Duties include:
- answering calls and providing Tier 1 technical support for wireless services
- gathering information about the customer to place order
- inputting data using various Afni and client-software packages
Skills / Requirements
- Be proficient on the computer, including navigation of the web
- Possess strong communication and customer service skills
- Pass a criminal background check and drug test
- Pass a comprehensive assessment after training.
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