Job: Senior Family Support Specialist - Bilingual Required
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GENERAL POSITION SUMMARY:
The Senior Family Support Specialist is responsible for providing behavior management training to clients and families; assessing the familys need for additional services; acts as the program liaison to community and provider agencies; and provides crisis intervention as assigned. Position provides additional clinical and/or administrative leadership to Family Support Specialists where required by program.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Conducts a thorough child/family strengths and needs assessment, utilizing the program specific protocol.
Develops and implements successful behavior management technique.
Maintains timely progress notes that reflect movement towards client goals.
Provides effective crisis management, to include following the program triage protocol and treatment methods, responding in a timely manner, providing for follow-up care, assessing and providing appropriate responses, and handling the situation calmly.
Provides or arranged for transportation of clients to appointments as necessary.
Designs behavioral contracts with clients and families as necessary.
Plans for client discharge/termination, including helping the family plan and prepare for services needed.
Conducts educational activities that promote client understanding of treatment issues.
Maintains clinical records in a timely manner following agency standards.
Performs in a supervisory manner in the absence of the Program Supervisor to other Family Support Specialists.
Performs other duties as assigned which are consistent with the general responsibilities of the position.
Skills / Requirements
Advanced knowledge of human development and family life cycle in children and families.
Advanced knowledge of the cultural situations involved with the child and family.
Advanced knowledge of family therapy and child management techniques from a systems perspective.
Knowledge of community, social, educational, and recreational resources.
Must be organized and able to work in a diverse, multi-cultural environment.
Must be able to participate as a team member, multi-task and prioritize tasks.
Excellent written, oral and interpersonal communication skills.
Must have ability to maintain confidentiality, and consistently exercises judgment and discretion.
Must be 21 years of age (licensing requirement).
Bachelors Degree in Social Work or related field of study from an accredited college or university
Minimum 2 years experience working in the behavioral health field with children.
Possess a valid Arizona drivers license and be insurable under the agencys automobile policy.
Must be computer literate with knowledge of Outlook and Microsoft Office programs (i.e. Word, PowerPoint, Excel).
Must be able to provide own transportation to and from clients homes and/or other relevant organizations/agencies.
Must be able to provide DPS fingerprint clearance.
Must be able to meet training and agency compliance requirements for the position.
Ability to effectively communicate in the English language.
Ability to interact well with various levels of staff, clients, and guests of AzCA.
Ability to read, comprehend and interpret complex information.
Office environment with frequent sitting, standing, writing and computer usage.
Must be able to climb stairs, with frequent standing and moving throughout facility or in the alternative, perform these physical requirements with or without reasonable accommodations.
Frequent to moderate physical effort (lift/carry up to 25 lbs.).
Moderate reaching, bending, stooping, kneeling or crouching.