Arizona Community Physicians
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at Arizona Community Physicians
Uses highly technical equipment to perform diagnostic studies in accordance with established practices and procedures. Obtains patient history, explains routine procedures and addresses patient concerns.
Education: Completion of course in radiologic technology and CT/MRI approved by the American Registry of Radiologic Technologists.
Other Qualifications: Current ARRT certification in both radiologic technology and CT/MRI. Current CPR certification.
Demonstrates thorough knowledge of ACP policy and procedure in performing administrative duties to include CT/MRI requisitions, medical record and patient confidentiality, medical record documentation, supply ordering, consent forms and waivers. Maintains up-to-date resource materials (equipment manuals, regulatory guidelines, contract, ancillary and vendor grids). Maintains complete and current equipment quality control and maintenance records. Maintains organized system for optimal patient flow and quality diagnostic studies by reviewing appointment schedule and planning/prioritizing procedures. Assists with effective medical records management by accurately completing requests for charts, and out guide cards and returning medical records to file room expeditiously.
Performs clinical assessments and diagnostic CT/MRI examinations. Instructs patients as to the proper physiological requirements for the procedure. May be required to administer contrast media to patients. Recognizes reactions to contrast media and acts immediately by administering CPR if necessary. Determines area of injury or patient’s symptoms to assist the physician in reporting proper diagnosis. Prepares patient for exam, explains procedure, positions patient for exam, administers contrast, and assists patient at end of procedure. Actively participates in quality assurance monitoring and recording.
Promotes excellence in patient relations and customer service, emphasizing compassion, responsiveness, respect and courtesy. Greets patients with eye contact and a smile. Provides for patient privacy in exam room. Asks questions to determine their needs rather than assuming. Uses active listening skills, getting information and summarizing to check understanding. Assumes responsibility for the safety, and mental and physical comfort of patients while they are in the technologist's care. Looks for opportunities to exceed patient’s expectations by acting promptly, involving patient where solutions are needed. Confirms patient’s satisfaction with service or course of action, and commits to follow-through. Addresses problems of patient care as they arise and make decisions to appropriately resolve the problems.
Works harmoniously with others, demonstrating a commitment to achieving common goals. Responds positively to work-related requests from others. Willingly shares knowledge and serves as a resource to others. Communicates in a manner that promotes trust and mutual respect. Refrains from gossip, criticism, breach of confidentiality and other behaviors that would undermine good working relations. Maintains emotional control, calmness and professional demeanor in dealing with conflict and difficult issues. Adapts to changes in job duties and workplace with a positive and cooperative spirit.
Accurately records arrival/departure times and hours worked. Consistently reports to work on time and returns from breaks and lunch promptly. Adheres to the established attendance policy. Contacts supervisor appropriately when absent. Uses time efficiently by remaining focused on tasks and minimizing idle conversation and other distractions.
Maintains personal grooming and hygiene. Conforms to dress code for clinical patient care such as loose fitting scrubs and uses moderation in makeup, perfume/cologne, jewelry, hairstyle and fingernails. Hair is secured to minimize exposure and contamination. Maintains scrubs or garments, replacing when fabric shows wear or color fading. Shoes and laces are clean; shoes are replaced when appearing soiled, stained, soles worn down or leather/fabric wearing through.
Physical Requirements and Working Conditions
Requires prolonged standing, and frequent walking, bending, stooping, stretching, and lifting within a confined area. Requires full range of body motion for lifting patients and positioning them for examinations. Manual and finger dexterity and eye-hand coordination. Occasional lifting, pulling, pushing and carrying items weighing up to 50 pounds (medical records, films, supplies, carts, equipment). Requires visual acuity and normal color perception.