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Systems Administrator, Senior (#S28095)

at University of Arizona

Job Description

Position Summary

The Department of Planning, Design & Construction (PDC) creates an outstanding campus environment through the management of excellent planning, design & construction projects, real estate portfolios & spatial data resources. The Systems Administrator, Senior position is an integral part of the team of architects, engineers, project managers, accountants, IT professionals and administrative support which successfully manages one of the largest University building programs in the country.

The PDC IT group are skilled programmers and IT technicians providing highly specialized and reliable business and financial reporting systems for a department with the highest expenditure rate on campus. They provide custom, focused application solutions for PDC and also other departments on campus. They developed and continue to improve one of the most comprehensive project management and accounting applications in the industry. This is key to protecting the University from the high potential for risk associated with significantly complex projects and providing sophisticated, real-time accurate information to project managers for extremely complex projects and processes. The PDC IT group has integrated traditional IT with Space Data and GIS services to provide a suite of Spatial Services for the University and the public.

The Systems Administrator, Senior will monitor and maintain Microsoft Windows systems availability, performance and security. Analyze, install, configure, integrate and maintain systems software, hardware and related applications. Respond to complex technical and workstation requests from users and technical staff. Test, troubleshoot and optimize systems performance.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here https://whyua.arizona.edu/

The University of Arizona is in the process of creating a new classification and compensation architecture. This University Career Architecture Project (UCAP) will revolutionize the way we think about professions and manage compensation at the UA. It is a two year initiative that will replace the current classified staff and appointed professional categories of employment with market-based job functions and families. As an applicant, UCAP will create clearer career paths and opportunities and will help you make more informed pay decisions. To learn more about this project, please visit ucap.arizona.edu.

Duties & Responsibilities

  • Monitor and maintain availability, performance and security of systems software, hardware and related applications.
  • Analyze, install, configure and maintain operating, network and other systems software and utilities, servers and other hardware and related applications systems. Add, remove and integrate software and hardware into existing systems.
  • Test systems and applications software including the impact of software updates and patches.
  • Troubleshoot hardware and software systems. Optimize systems performance.
  • Conduct inventory of systems components.
  • Implement computer software and hardware licensing, warranty and vendor service agreements. Apply system updates and configuration changes.
  • Manage and Maintain file backup systems and data recoverability. Implement data backup and disaster recovery procedures. Responds to security breaches, service interruptions, and other critical situations to re-establish system functionality.
  • Respond to complex technical and workstation support requests from users and technical staff. Support all Windows desk top systems.
  • Install and maintain hardware, software and peripheral equipment for user workstations.
  • Assist with drone photography, webcam installation & monitoring.
  • Perform basic website updates.
  • Manage Windows Servers.
  • Create, monitor, modify and maintain user accounts and implement systems resource use policies.
  • Coordinate systems with other internal/external systems and systems administrators. Participate in planning for system development and expansion. Participate in systems software and/or hardware projects.
  • Stay current on latest hardware and software developments.
  • Remain up to date with current security issues affecting both deployed software or campus infrastructure.
  • Special Assignments and Committees:
    Contribute positive input to efforts such as Search Committees and Process. Improvement Teams.
  • Participate in cross training, lessons learned and resource updating with other staff.

Demonstrate Departmental Values:

  • Acts as an ambassador of department and the University by promoting a positive image through courtesy, professionalism and diplomacy.
  • Builds positive, long-term working relationships through respect, cooperation, trust, and appropriate communications.
  • Participates as an effective team member by contributing ideas, encouraging others and supporting team decisions.
  • Develops and improves processes, resources, standards, and professional and personal skills.
  • Acts as a valued resource, leads in areas of expertise, and shares lessons-learned.

Knowledge, Skills, & Abilities

  • Knowledge of Microsoft Windows systems administration.
  • Knowledge of current computer security practices and network protocols.
  • Skill in installing, configuring and maintaining computer hardware, operating and application systems and utilities.
  • Skill in testing updates and patches.
  • Skill in analyzing and improving systems efficiency, and integrating systems changes.
  • Skill in providing technical support to users and technical staff.
  • Ability to effectively communicate verbally and in writing with technical and non-technical team members.

Minimum Qualifications

Please see Arizona Board of Regents Minimum Qualifications below.

  • Experience with Windows server and desktop administration.
  • Experience in user support and training.

Arizona Board of Regents Minimum Qualifications

•Five years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR
•Associate’s degree in Management Information Systems, Computer Information Technology or related field AND four years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR,
•Bachelor’s degree in Management Information Systems, Computer Information Technology or related field AND two years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR,
•Any equivalent combination of experience, training and/or education.

Preferred Qualifications

  • Experience with Hyper-V virtualization administration and performance tuning, SQL Server, and IIS.
  • Veeam Backup.

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.